Get 1st year premium 20% off + 2nd year 15% off +HKD 250 Supermarket Voucher Offers (For Plans 3 – 4 only)

Extra Supermarket Voucher for PayMe customers
(Applicable Wellcome or Lifestyle Supermarkets)

Limited time offer till 31 Dec 2024. T&Cs apply

Get 1st year premium 20% off + 2nd year 15% off +HKD 250 Supermarket Voucher Offers (For Plans 3 – 4 only)

Extra Supermarket Voucher for PayMe customers
(Applicable Wellcome or Lifestyle Supermarkets)

Limited time offer till 31 Dec 2024. T&Cs apply

HSBC Branch Use Only

Highlights

Home contents for up to HKD 2million

Personal liability for you and your family of up to HKD20 million

Alternative accommodation for up to HKD2,000 per day, as a result of typhoon signal no. 8 or above/black rainstorm leading to electricity or water supply suspension for 24 hours at your home (Applicable to Plan 1, 2, 3 and 4)

24-hour home assistance service hotline for cashless emergency inspection service

Worldwide protection for your belongings, even when you take them outside of home or travelling, of up to HKD30,000 (Plan 1, 2, 3 and 4)

New for old – replace damaged or lost items with a new one with similar value no deduction for wear and tear

Download

DOWNLOAD

ResidenceSurance - Policy Wording (PDF, 2MB)

DOWNLOAD

ResidenceSurance - Factsheet and FAQs (PDF, 0.34MB)

Main Policy Exclusions

Loss or damage due to war risks, radioactive contamination or sonic bangs
Theft or malicious damage if your home is unoccupied for more than 30 consecutive days
Theft in your home if any part is let

Loss of damage to spectacles, contact lenses, mobile phones, pagers, records, tapes, laser discs and the like
Theft from any unattended private motor vehicle unless all windows were securely closed and all the doors and the boot were locked
Properties contained in or on verandas, balconies, patios, terraces, forecourts, which are in the open generally
Fixtures and fittings put in by property developer and ex-property owner if Plan 1 is chosen
Excess applicable (The amount of each claim payable by you, for any loss or series of losses arising from one source or cause), please refer to benefits

* For details of all exclusions, please refer to Policy Wording.

Remarks

Please note that “ResidenceSurance” coverage may overlap with your other existing protection plans’ coverage or exceed your needs, we suggest you compare “ResidenceSurance” coverage with any existing protection plan you have in place to avoid duplication.

In the event of any inconsistency between the English version and the Chinese version, the English version shall prevail.

The applicant/policyholder must be an HSBC customer. Only HSBC bank account or credit card (Visa/MasterCard only), issued in Hong Kong are acceptable for payment of the premium required. The above information is intended as a general summary. Please refer to the Policy Wording for exact terms and conditions and details of the exclusions.

The above policy is underwritten by AXA General Insurance Hong Kong Limited ("AXA"), which is authorised and regulated by the Insurance Authority of the Hong Kong SAR. AXA will be responsible for providing your insurance coverage and handling claims under your policy. The Hongkong and Shanghai Banking Corporation Limited (HSBC) is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distribution of general insurance products in the Hong Kong SAR. General insurance plans are products of AXA but not HSBC.

For monetary disputes arising between HSBC and you out of the selling process or processing of the related transaction by HSBC, HSBC will enter into a Financial Dispute Resolution Scheme process with you. On the other hand, for any disputes over the terms and conditions of your policy, AXA will resolve with you directly.

Please check here for the Terms of Use, Declaration, Personal Information Collection Statement and Privacy Policy Statement of this online application.

AXA General Insurance Hong Kong Limited (i.e. the merchant) is located in Hong Kong.
Email: axa.bank.gi@axa.com.hk
Insurance Service Hotline: (852) 2867 8678 (Lines are open 24 hours) Fax: (852) 3543 0603
Address: 5/F, AXA Southside, 38 Wong Chuk Hang Road, Wong Chuk Hang, Hong Kong.

December 21, 2024