Market-leading overseas virtual medical consultation service
Providing worry-free travel experience for our customers

AXA Hong Kong and Macau (AXA) today announced the upgrade of "SmartTraveller Plus'', with newly-added benefits such as virtual medical consultation, medicine delivery and optional cruise benefits. These enhancements aim to provide advanced travel insurance protection to customers, allowing them to enjoy peace of mind in their journeys. Reflecting our commitment to being customers’ lifelong partners, AXA constantly evolves and refines existing products to meet the ever-changing needs of our valued customers.

The notable updated features of “SmartTraveller Plus” are as follows:

1. Market-leading virtual medical consultation and medicine delivery via MyDoc Health Passport
   AXA understands medical support is important for customers travelling overseas, hence “SmartTraveller Plus” offers medical teleconsultation and medicine delivery via MyDoc Health Passport as part of the annual cover for all levels of coverage. These services are available in designated cities in Japan, Thailand, Vietnam, Singapore and the Philippines. The first two teleconsultations per insurance period are free of charge, with access to both Hong Kong and overseas doctors, eliminating the fear of language barrier. If needed, prescribed medicine can be delivered to the customer’s location, with the customer required to pay for the fee upfront and then reimbursed under the policy by filing a claim.
   
2. Unique add-on protections and comprehensive support for cruise benefit
   Our new cruise add-on protections are tailored to provide suitable protection for cruise lovers. The coverage includes cancellation protection for cruise journeys, curtailment and cancellation for shore excursion, and accidents protection in relation to cruise hijacking.

Annual Cover is also made available for all levels of plans, catering to the varying needs of frequent travellers, including those individuals who primarily take short trips like destinations in the Greater Bay Area, requiring basic coverage on medical expenses and personal accidents, as well as those seeking higher coverage for their explorations around the world.

Flash Sale for Easter

From now on until March 28 (6pm, HKT), customer who purchase “SmartTraveller Plus” can enjoy 40% off for single journey coverage or 30% off for annual cover and subsequent renewal.

For more information, please visit: https://www.axa.com.hk/en/travel-insurance-campaign

The above information is for reference only. For details on product features, content, terms and exclusions, please refer to the product brochure and policy wording.