Temporary Arrangement of China Hong Kong City Customer Service Centres
To cope with the latest development of COVID-19 situation, we will close the Customer Service Centres at China Hong Kong City. The Customer Service Center at AXA Tower and Times Square, and Customer Service Hotline will remain in operation to assist customers as usual.
We sincerely apologise for any inconvenience caused and thank you for your understanding.
Customer Service Centres will have the following arrangements during 14 Dec 2022 to 17 Dec 2022:
Address | Operating Hours | |
AXA Tower | ||
AXA Tower | Room 4202, 42/F, AXA Tower, | Operating Hours are adjusted as below: Monday to Friday: 9:00am – 5:30pm Saturday: 9:00am – 1:00pm (Closed on Saturday and Public Holidays) |
Times Square | ||
Times Square | Suite 2001, 20/F, Tower Two, Times Square, | Operating Hours are adjusted as below: Monday to Friday: 9:00am – 5:30pm Saturday: 9:00am – 1:00pm (Closed on Saturday and Public Holidays) |
China Hong Kong City | ||
China Hong Kong City | Unit 1715-19A, 17/F, Tower 3, China Hong Kong City, | Service suspended |
Customer Service Hotline
(852) 2802 2812 (Monday - Friday: 09:00 - 17:30; Saturday: 09:00 - 13:00 ; Closed on Sundays and Public Holidays)
Distributor Service Hotline
(852) 2802 2832 (Monday - Friday: 09:00 - 17:30; Closed on Saturdays, Sundays and Public Holidays)
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