Temporary Arrangement of Customer Service Centres
To cope with the latest development of COVID-19 situation, we would temporarily close the Customer Service Centres at Times Square and China Hong Kong City. The Customer Service Centre at AXA Tower and Customer Service Hotline will remain in operation to assist customers as usual.
We sincerely apologise for any inconvenience caused and thank you for your understanding.
Customer Service Centres will have the following arrangements until further notice:
Address | Operating Hours | |
AXA Tower | ||
AXA Tower | Room 4202, 42/F, AXA Tower, | Operating Hours are adjusted as below: Monday to Friday: 10:00am – 5:00pm (Closed on Saturday and Public Holidays) |
Times Square | ||
Times Square | Suite 2001, 20/F, Tower Two, Times Square, | Service suspended |
China Hong Kong City | ||
China Hong Kong City | Unit 1715-19A, 17/F, Tower 3, China Hong Kong City, | Service suspended |
Customer Service Hotline
(852) 2802 2812 (Monday - Friday: 09:00 - 17:30 ; Saturday: 09:00 - 13:00 ; Closed on Sundays and Public Holidays)
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