Property
Once all required documents are received, your claim will be processed within 7 working days.
How to submit your claim via email?
1. Download and complete claim form(s)
2. Prepare all supporting document(s)
3. Submit completed claim form(s) together with all supporting document(s) within 30 days to property.claims@axa.com.hk
4. Once all required documents are received, your claim will be processed within 7 working days
5. You will be notified via SMS and/or email once your claim is approved
Which claim form(s) do you need to download?
What supporting document(s) you need to submit?
AXA reserves the right to request additional information/documentation to support each claim. Please keep all original receipt(s) and claim documentation for 6 months from the claim completion date.
Supporting Document(s) Checklist
Claim Support
Remarks
Share your feedback with us about AXA’s webpage
How to submit your claim via email?
1. Download and complete claim form(s)
2. Prepare all supporting document(s)
3. Submit completed claim form(s) together with all supporting document(s) within 30 days to property.claims@axa.com.hk
4. Once all required documents are received, your claim will be processed within 7 working days
5. You will be notified via SMS and/or email once your claim is approved
Which claim form(s) do you need to download?
What supporting document(s) you need to submit?
AXA reserves the right to request additional information/documentation to support each claim. Please keep all original receipt(s) and claim documentation for 6 months from the claim completion date.
Supporting Document(s) Checklist
Share your feedback with us about AXA’s webpage
Remarks
Share your feedback with us about AXA’s webpage
How to submit your claim via email?
1. Download and complete claim form(s)
2. Prepare all supporting document(s)
3. Submit completed claim form(s) together with all supporting document(s) within 30 days to property.claims@axa.com.hk
4. Once all required documents are received, your claim will be processed within 7 working days
5. You will be notified via SMS and/or email once your claim is approved
Which claim form(s) do you need to download?
What supporting document(s) you need to submit?
AXA reserves the right to request additional information/documentation to support each claim. Please keep all original receipt(s) and claim documentation for 6 months from the claim completion date.
Supporting Document(s) Checklist
Claim Support
Remarks
Share your feedback with us about AXA’s webpage
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