Customer Reviews

Discover what our customer think about our services.

Customer Reviews

Discover what our customer think about our services.

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Customer Experience Rating

4.2/5

23382 reviews

Respecting our customer's feedbacks

AXA ensures to provide the best service to its customers. To measure our success, we have partnered with eKomi that operates independently to publish genuine and impartial customer reviews.

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Life Insurance-Servicing

Verified Customer-14.05.2024

“  精準幫忙處理保險查詢, 及其他查詢事情  ”

ans form axa

感謝您寶貴的評價。十分高興您滿意我們的表現,我們定必竭誠為客戶提供卓越的服務,多謝您的信賴及支持。AXA Customer Care, Stephanie 謹啟

Life Insurance-Buy

Verified Customer-14.05.2024

“  经纪人***专业靠谱!  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Stephanie 謹啟

Life Insurance-Buy

Verified Customer-14.05.2024

“  ***  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Stephanie 謹啟

Life Insurance-

Verified Customer-14.05.2024

“  说发退保申请书,但是没有发给我  ”

ans form axa

謝謝您寶貴的評價。我們將不斷完善和提升服務質素,務求為您提供最優質的服務體驗。 AXA Customer Care, Stephanie 謹啟

Life Insurance-

MAN FAI MICHAEL-14.05.2024

“  ***  ”

Life Insurance-

Verified Customer-13.05.2024

“  曾經致電客户服務中心,查詢本人保單事宜,職員能夠清楚解答問題,態度亦很隨和  ”

ans form axa

感謝您寶貴的評價。十分高興您滿意我們客戶服務主任的表現,我們定必竭誠為客戶提供卓越的服務,多謝您的信賴及支持。AXA Customer Care, Lydia 謹啟

Life Insurance-Buy

WENQING-13.05.2024

“  ***  ”

ans form axa

感謝您跟我們分享您的評價。多謝選用AXA。十分高興您滿意我們的服務,期望您能繼續給予我們支持與鼓勵。AXA Customer Care, Stephanie 謹啟

Life Insurance-Servicing

Verified Customer-13.05.2024

“  ***  ”

Life Insurance-

Verified Customer-11.05.2024

“  保险投了后找不到自己的客户经理,有事咨询没有对应的服务,只有打你们的公共服务电话,对于国内客户极不方便!  ”

ans form axa

謝謝您寶貴的評價。我們將不斷完善和提升服務質素,務求為您提供最優質的服務體驗。 AXA Customer Care, Stephanie 謹啟

Life Insurance-

Verified Customer-11.05.2024

“  理财产品经过9年的时间仍然处于亏损状态。保险经纪公司服务很差。  ”

ans form axa

感謝您跟我們分享您的意見。我們已經妥善收到,透過您的寶貴意見,我們致力提升並優化服務,期望讓您得到更優質的體驗。AXA Customer Care, Stephanie 謹啟