GBA Cancer Medical Concierge Service Network

【Limited time value-added services1

High-end cross-border medical concierge service provides customers with diversified and convenient treatment options

GBA Cancer Medical Concierge Service Network

【Limited time value-added services1

High-end cross-border medical concierge service provides customers with diversified and convenient treatment options

Introduction 

GBA Cancer Medical Concierge Service Network (“Cancer Medical Concierge”) extends the specified cancer care to the Greater Bay Area, addressing cross-border healthcare needs with a personalised medical experience. Guided by a dedicated case manager (“Case Manager”), you will gain access to renowned private healthcare facilities across the Greater Bay Area powered by Prosper Health (“GBA healthcare facilities”)2,3, ensuring exceptional, tailored care every step of the way.

Premier medical services2,3
  • Access world-class medical services and healthcare teams’ supports across the Greater Bay Area2,3 
  • Receive specialised care during your hospital stay before and after treatment as necessary4  
Dedicated case management2,3 
  • Receive personalised guidance from a Case Manager with over 10 years of medical experience2,3 
  • Gain full support, including second medical opinion, booking assistance in Mainland China, and ongoing follow-ups throughout the various stages of recovery from pre-treatment, to treatment, and post-treatment2,3 
Extra care and support6
  • Enhance your comfort with free private transportation5 between Hong Kong/Macau and selected cities in the Greater Bay Area, along with a complimentary ward upgraded from specified ward to standard private room6,7 to help you focus on recovery 
  • Qualify for premium waivers after completing a certain number of treatment courses, allowing you to focus on your health without worrying about next year’s premium 
Hassle-free cashless arrangement8
  • Case Manager2,3 facilitates cashless arrangement on your behalf, eliminating the need for upfront deposits, making your experience stress-free by removing the burden of immediate costs

Designated healthcare facilities in the Greater Bay Area9

  • Shenzhen New Frontier United Family Hospital(Cancer treatment)
  • Guangzhou United Family Hospital(Cancer treatment)

Detailed information and service eligibility are subject to change from time to time at AXA's sole discretion without any notice.

Who is eligible for “Cancer Medical Concierge”? 

From 20 January 2025, eligible insured* of designated medical plans can enjoy “Cancer Medical Concierge”!  

Designated medical insurance plans include:  

  • AXA WiseGuard Pro Medical Insurance Plan(Basic Plan or Supplement) or
  • Global Elite Health Plan/ Global Elite II Health Plan or 
  • GlobalReach Medical Insurance Plan

*Insured is diagnosed with cancer (It is subject to the actual diagnosis report provided by the doctor and the doctor’s judgment as to whether the patient is suitable for cancer treatment. All matters and disputes are subject to the final decision of AXA.)

Premium waivers

Insured is required to complete at least the following number of cross-border drug treatments or drug collection courses at the designated GBA healthcare facilities: 

  • 10 treatment cycles for breast cancer; or
  • 5 treatment cycles for lung cancer; or
  • Other organs or sites will be considered on a case-by-case basis (subject to approval by the Company)

Treatment cycles of oral drug administration cycle are calculated on a monthly basis, but the specific situation is subject to the actual treatment plan provided by the doctor.

Once the above conditions are met, you can enjoy premium waiver for the next year (up to a maximum of HKD50,000)10. All matters and disputes regarding premium waivers are subject to the final decision of AXA. 

For more information, please contact your financial consultant or log in to Emma by AXA.

Remarks 

Notes