GBA Medical Concierge Service Network

【Limited time value-added services1

High-end cross-border medical concierge service provides customers with diversified and convenient treatment options

GBA Medical Concierge Service Network

【Limited time value-added services1

High-end cross-border medical concierge service provides customers with diversified and convenient treatment options

GBA Medical Concierge Service Network is a high-end cross-border medical concierge service that provides customers with diversified and convenient treatment options.

GBA Cancer Medical Concierge Service Network

GBA Endoscopy Medical Concierge Service Network

GBA Cancer Medical Concierge Service Network (“Cancer Medical Concierge”) extends the specified cancer care to the Greater Bay Area, addressing cross-border healthcare needs with a personalised medical experience. Guided by a dedicated case manager (“Case Manager”), you will gain access to renowned private healthcare facilities across the Greater Bay Area powered by Prosper Health (“GBA healthcare facilities”)2,3, ensuring exceptional, tailored care every step of the way.

Cancer Medical Concierge (powered by Prosper Health)

Premier medical services2,3
  • Access world-class medical services and healthcare teams’ supports across the Greater Bay Area2,3 
  • Receive specialised care during your hospital stay before and after treatment as necessary4  
Dedicated case management2,3 
  • Receive personalised guidance from a Case Manager with over 10 years of medical experience2,3 
  • Gain full support, including second medical opinion, booking assistance in Mainland China, and ongoing follow-ups throughout the various stages of recovery from pre-treatment to treatment, and post-treatment2,3 
Extra care and support
  • Enhance your comfort with free private transportation5 between Hong Kong/Macau and selected cities in the Greater Bay Area, along with a complimentary ward upgraded from specified ward to standard private room6,7 to aid your recovery
  • After completing a certain number of treatment courses, eligible insured of designated medical insurance plans qualify for premium waivers8 which allowing you to focus on your health without worrying about next year’s premium; and enjoy HKD 2,000 recovery subsidy9
Hassle-free cashless arrangement10
  • Case Manager2,3 facilitates cashless arrangement10 on your behalf, and eliminate the need for upfront deposits, making your experience stress-free by removing the burden of immediate costs

Designated Cancer Healthcare Facilities in the Greater Bay Area11

  • Shenzhen New Frontier United Family Hospital
  • Guangzhou United Family Hospital

Designated Cancer Healthcare Facilities in the Hong Kong11

  • Hong Kong Integrated Oncology Centre

Detailed information and service eligibility are subject to change from time to time at AXA's sole discretion without any notice.

Who is eligible for “Cancer Medical Concierge”? 

From 20 January 2025, eligible insured* of below medical insurance plans can enjoy “Cancer Medical Concierge”:

  • AXA WiseGuard Pro Medical Insurance Plan (Basic Plan or Supplement); or
  • Global Elite Health Plan/ Global Elite II Health Plan; or
  • GlobalReach Medical Insurance Plan; or
  • Smart Medicare^; or
  • Cancer Therapy Insurance, Cancer Therapy Insurance II and Cancer and Stroke Therapy Insurance^

*Insured is diagnosed with cancer (it is subject to the actual diagnosis report provided by the doctor and the doctor’s judgment as to whether the patient is suitable for cancer treatment and subject to the final decision of AXA.)

^Cashless arrangement10, recovery subsidy and private transportation are not applicable to related medical insurance plans

Premium waivers

Insured is required to complete at least the following number of cross-border drug treatments or drug collection courses at the designated GBA Cancer Healthcare Facilities:

  • 10 treatment cycles for breast cancer; or
  • 5 treatment cycles for lung cancer; or
  • 10 treatment cycles for colorectal cancer; or
  • 15 treatment cycles for liver cancer; or
  • Other organs or sites will be considered on a case-by-case basis (subject to approval by AXA)
    (Oral drug cycles are calculated monthly, but the specific situation is subject to the actual treatment plan provided by the doctor.)

Once the above conditions are met, you can enjoy premium waiver for the next year (up to a maximum of HKD50,000)8. All matters and disputes regarding premium waivers are subject to the final decision of AXA.

Designated medical insurance plans to enjoy premium waiver:

  • AXA WiseGuard Pro Medical Insurance Plan (Basic Plan or Supplement); or
  • Global Elite Health Plan/ Global Elite II Health Plan; or
  • GlobalReach Medical Insurance Plan
For more information, please contact your Financial Consultant or login to Emma by AXA.

Remarks 

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