Tips for paying renewal premiums:

You can make your payment at our Cashier Offices by cash, cheque, bank draft, cashier order, Credit Card.

  • The annual cash payment limit* of each policyowner (include all policies owned) is HKD450,000 , USD58,000 or equivalent in other currency.
  • All payments should be made by Policyowners / insured / beneficiary and Policyholder / insured’s direct family members (including spouse, brothers, sisters, parents, children, grandparents, grandchildren, father-in-law and mother-in-law). Third Party Payments will not be accepted.
  • If the payment is made by bank draft and cashier order with the following situations, please pay along with the receipt issued by bank :
    - For payment on each bank draft with more than HKD120,000, USD 15,000 or equivalent in other currency;
    - For payment (paid via any payment channels) accumulated more than HKD400,000 or USD50,000 or equivalent in other currency for each policy for the last 365 days. Please properly keep all relevant payment receipts or documents.

* Cash payments made include all payment channels for the last 365 days

Office Locations:

1. Times Square

  • Suite 2001, 20/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong

2. AXA Tower

  • Room 4202, 42/F, AXA Tower, 100 How Ming Street, Kwun Tong, Kowloon

3. China Hong Kong City

  • Unit 1715-19A, 17/F, Tower 3, China Hong Kong City, 33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
Office Hours:

Monday to Friday: 9:00am – 5:30pm

Saturday, Sunday and Public Holidays: Closed