More family members signed up to enjoy multi-insured discount in an individual coverage!

Why Choose SmartProtect Plus

From gyming, jogging to playing in team sports, Hong Kong families love an active life. But mishaps do happen. An accident insurance solution designed to protect families either as a group or as an individual, SmartProtect Plus can help you handle medical and out-of-pocket costs that can add up after an injury, from emergency treatment, hospital stays, income loss, even death and disability. This way, you can do what you love without a second thought.

Product Highlights

  • One Solution for Three Generations
    Smart Protect Plus
    offers coverage for all 3 family generations, from 6-month-old babies to 80-year-old in-laws.
  • A Choice of Shared or Individual Coverage
    You can opt to share the sum insured amount with the whole family, first in Hong Kong2, or go for the individual coverage option so each family member is covered by a standalone sum insured amount!
  • Lifetime3 Protection for Everyone
    Once approved, your policy - as well as your loved ones’ - are renewable for as long as you live.
  • Adaptable to All Needs and Budgets
    Starting from as low as HKD1+ a day, premiums become cheaper every additional person covered.
  • After One Kid, Other Kids Go Free
    For shared coverage, you pay premium for one child only regardless of the total. Children also get double hospital cash and home nursing allowance, so do elderlies.
  • Safety Net for Death and Disability
    A lump sum payment of up to HKD2,000,000 (Elderly up to HKD1,000,000) to help ease concerns about the hefty expenses death and disability could incur.
  • Generous Coverage of Medical Expenses
    You’ll be able to claim medical expenses of up to HKD45,000 per accident (Elderly up to HKD30,000) should one knock on your door.
Two optional covers for better protection when accident occurs
Extra Protection for Peace of Mind

Jobholders can enjoy income or payment protection, so expense can still be paid during their recovery off work.

Extra Protection for Extra Active Families

Options to cover sportswear and equipment damage; medical expense claims is bound by per-accident limit4 only.

Comparison Items

Individual Coverage

Shared Coverage

Plan available

Plan available

Lite Plan
Standard Plan
Standard Plan

Annual Premium (for a family of 2 adults and 2 kids)

Annual Premium (for a family of 2 adults and 2 kids)

HKD1,460

Most economical

HKD4,9504

Generous protection

HKD3,400

Save over 30% on premiums compared to Individual Coverage of the same plan

Suitable for

Suitable for

Budget buyers to cover the basic

Family with flexible budget and all-round protection needs

Family with children and all-round protection needs

Number of person(s) to be Insured

Number of person(s) to be Insured

At least 1

At least 2 and up to 10 (including max. 4 elderly)

Maximum Coverage Limit

Maximum Coverage Limit

A standalone limit for each insured person

One limit to be shared by all insured persons

Accidental Medical Expenses

Accidental Medical Expenses

N/A

Max. HKD15,000 per accident

Personal Accident

Personal Accident

Max. HKD600,000 per insured person, excluding Coma Protection

Max. HKD750,000, including HKD100,000 for Coma Protection

Personal Liability

Personal Liability

N/A

Max. HKD750,000

Optional Coverage

  • Income or Payment Protection
  • Sports Protection

Optional Coverage

  • Income or Payment Protection
  • Sports Protection

N/A

Each insured person can pick their own optional cover(s)

All eligible insured persons must opt in for the same optional cover(s)

Additional Benefits

Additional Benefits

Additional Benefits

N/A

Broken Bone (for Elderly only)

Daily Hospital Cash and Home Nursing Allowance

Recovery Aids

Job Changing Subsidy (for Adult only)

Additional Benefits

Additional Benefits

Annual Leave Compensation

Insured Person Being Abused (for Child and Elderly only)

Other Benefits

Other Benefits

Immediate Cash Relief

Global Hospital Admission Deposit guarantee

24-Hour AXA Assistance Hotline Service (Worldwide Service)

Premium Discounts

Premium Discounts

N/A

The discount is higher for each additional insured person(s):
2 to 4 insured: 10%
5 or more insured: 15%

No claims discount
No claim for one year: 5%
No claim for two consecutive years: 10%
No claim for three or more consecutive years: 15%

Paying the premium for 1 child covers all children under the same policy

No claims discount
No claim for one year: 5%
No claim for two consecutive years: 10%
No claim for three or more consecutive years: 15

Case Sharing
Substantial Protection for a Fraction of Cost

Mr Lau and his family are lovers of the great outdoors. To protect his family, Mr Lau buys Smart Protect Plus and pays HKD8,442 for the annual premium. Unfortunately, an accident occurs rendering both himself and his son injured. Mr Lau files a claim and manages to get HKD52,250 reimbursed for consultation fees, X-Ray expenses, surgery fees, multiple follow treatments and more.

Mr Lau buys the Standard Plan with Individual Coverage for all family members (2 adults & 2 kids) and adds 2 additional protections (sports and income). With the discounts he gets for signing up 4 family members under seasonal promotion, he pays HKD8,442 for his annual premium.

Mr Lau has a bike crash and winds up with a bad foot fracture that prevents him from working for 30 days; meanwhile, his son fractures his right ankle and needs to undergo a surgery. In the end, Mr Lau manages to get HKD52,250 reimbursed for this case.

Any injury or death due to suicide or intentional self-injury; sickness, disease, pre-existing physical or mental defect; unnecessary medical or surgical treatment; cosmetic surgery for the purpose of beautification; venereal diseases or insanity, AIDS, pregnancy or childbirth; acts committed under the influence of drugs or alcohol; duties as part of police, fire services or military; strike, riot, civil commotion (except passive risks), war, nuclear weapons or radioactivity; any unlawful acts; flying other than as a fare-paying passenger; participating in sports in a professional capacity or would earn remuneration from such sports; participating in any kind of speed contest or racing (other than on foot).

(Please refer to Policy Wording for full details of all exclusions)

FAQ

Q1. Why should you choose SmartProtect Plus ?

Q2.  Can I use SmartProtect Plus to insure family members without a formal occupation, such as housewives and retirees?

Q3. Should I take out the Income or Payment Protection option?

Q4. Should I consider the Sports Protection option?

Q5.  Which plans are available for Core Cover?

Q6.  Can I get reimbursed for medical expenses on Chinese herbalists, bonesetters or acupuncturists?

Q7.  When a claim is made under optional cover, will “No Claims Discount” be reduced to zero at policy renewal?

Q8.  Does SmartProtect Plus offer extra benefits for accidents occurring in the Greater Bay Area?

Q9.  What sports equipment are covered under the Sports Protection option?

Q10.  If more than one insured person suffer an accidental death in the same accident, how are the claims settled under the Shared Coverage?

Q11.  When two or more claims are submitted at the same time, how are they settled under a Shared Coverage policy?

Q12.   When should I submit a claim?

Q13.  How are claims settled when a policyholder who is also an insured person suffers an immediate death in an accident during the policy year?

Q14. Can I add or remove an insured person from the policy during the insurance period?

Q15.  Can I cancel my policy or can AXA cancel my policy?

Remarks